9am to 7pm
Please plan on arriving at least 15 minutes prior to your scheduled appointment time so you may enjoy an unhurried transition into The Spa. Arriving late will possibly interfere with your treatment time and the treatment may not be as effective or therapeutic if shortened. All appointments will end at their scheduled time so that the next guest will not be delayed. If we are unable to complete your treatment, you will still be responsible for the full cost of the treatment.
Please dress comfortably for your visit to The Spa. We will provide you with a robe and slippers to change into before your treatment begins. Spa wraps are available for facial treatments. Your privacy will be protected at all times. There are also separate men’s and ladies changing areas.
Cell Phones and Electronic Devices
Please refrain from using pagers and cell phones in The Spa as a courtesy to other guests. You may leave them in the lockers provided.
Food, Alcohol and Smoking
Alcohol, food and drinks brought in from the outside are not permitted in The Spa. Smoking is not permitted in The Spa or in any of the rooms or buildings at Chetola Resort.
Please do not bring jewelry or other valuables to The Spa. We regret that we cannot be responsible for lost or damaged personal belongings.
A major credit card is required at the time of booking an appointment. If you are a guest staying at Chetola, you may charge your spa services to your room. A minimum 24-hour advance notice is required to avoid charges for cancelled treatments.
Graituities are not included in the price of services and are gladly accepted.
Spa guests ages 12 to 18 may receive massages, facials, manicures and pedicures with a parent signing a waiver release form. The parent must remain in The Spa during the child’s treatments. Spa guests ages 8 to 11 may receive manicures and pedicures with a parent signing a waiver release form. The parent must remain in The Spa during the treatment.